Sustainably Grateful

Energetically-Inspired Living, Jewelry & Art

Policies

  • Payment Policy
    • Credit Card and Paypal are accepted methods of payment.

      Sustainably Grateful processes credit card payment through Paypal. You DO NOT need a Paypal account to pay by credit card. When you check out, click “Pay,” then click on the “Don’t Have a Paypal Account?” link to go to the credit card processing page. Paypal offers the most security for seller and buyer protection.

  • Shipping Policy
    • Ship days are Monday through Friday with a 5 to 10 day processing time after purchase. Each order is insured. Domestic orders less than $200 are shipped via USPS and will include a tracking #. $200 and over is shipped Fed Ex Ground. Fed Ex 2 Day & Overnight can be selected at checkout for items over $100. International orders are shipped via USPS First Class Mail.

      We honor the Earth and reuse packing material when possible!

      For custom orders shipped internationally, please contact us.
      Please contact via messaging for expedited delivery or other circumstances prior to order.

  • Refund Policy
    • If within 3 days of receiving your order, you are not %100 satisfied with your purchase, the item may be returned and your payment will be reimbursed — NOT INCLUDING: original shipping cost and 50% of item price to account for handling and the item’s time available lost, upon the return of the item in its original condition. Purchaser is responsible for return ship fee in this case. No exchanges, thank you.

      We value our art work! Although we have never experienced any issues, we insure each package we ship.

      Custom orders are non-refundable.

 

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